Shipping and Returns
Our online commitment is to display only scents/candles/items that are in stock and available to ensure that your order is processed quickly.
Most scents/candles are already handcrafted and ready for shipping. In this case, candles are shipped within one to two business days.
If the candle/scent is not previously handcrafted it may take an additional 5-7 business days for processing.
During certain peak times, the shipping of orders may be delayed due to an influx of orders. Our goal is to ship within the 5-7 business day timeframe.
Shipping costs are calculated based on USPS rates and are subject to change.
All sales are final.
If your items arrive damaged, please email a photo of the damaged item and tracking number (if available) within 5 days of delivery receipt. You are able to request a refund or a replacement of the damaged product, if available.
If for any reason you are not satisfied with your purchase, please contact us at firstname.lastname@example.org